Orders and shipments at www.carlosmacedoart.com are handled by The Lower Left. Please note that your support inquiries can only be handled by The Lower Left. Employees of Carlos Macedo cannot see order status or otherwise assist you with online sales inquiries. If you have any questions or comments about your online order please use the Customer Service Form.
We accept all major credit cards through Paypal. Paypal uses industry standard 128 bit encryption to ensure the privacy of your payment data during transmission. We do not store your credit card data or even see it during the payment process. You may also use your Paypal account. In some cases Paypal will require you to use your Paypal account, such as when your credit card is linked to your Paypal account.
This policy describes how we protect your personal information and how we are constantly working on improving this policy.
1. We do not sell, rent or give away personal information to any third party.
2. We disclose limited personal contact information to verified requests by law enforcement.
3. You can access your account online and make any changes to your information to keep it up to date.
4. We will provide you with notice if our policy changes.
5. We use safe and secure technology to keep your information secure on carlosmacedoart.com
We ship to most parts of the World via UPS.
Approximate delivery times for UPS Shipments:
3 – 7 business days
Rest of contiguous U.S.:
4 – 10 business days
Alaska, Hawaii, Guam, Puerto Rico, U.S. Virgin Islands and AFOs / APOs:
4 – 14 business days
Elsewhere in the World
7 – 21 business days
If you have any additional questions or comments please contact us.
Orders and shipments at www.carlosmacedoart.com are handled by The Lower Left. Please note that your support inquiries can only be handled by The Lower Left. Employees of Carlos Macedo cannot see order status or otherwise assist you with online sales inquiries.
For inquiries about online store orders please complete and submit to form below. A representative will follow up as needed. For general inquiries, including scheduling tattoo appointments with Carlos Macedo, please use the standard contact form.